Thank you for visiting Naturals.in. This Shipping Policy explains how digital and physical products are delivered when purchased through our website.
Naturals primarily delivers digital products and services such as membership cards (for example Diamond Card, Universal Card), prepaid packages, gift cards, service vouchers, online booking confirmations, e-invoices, coupons and promotional codes.
If you do not receive your digital card or voucher within the expected time, please:
Where applicable, physical products such as printed gift cards, merchandise or salon products are delivered under the following terms.
Estimated delivery timelines after dispatch:
Delivery timelines may vary due to courier delays, public holidays, or natural disruptions.
If a shipment is returned due to incorrect address, recipient unavailability, or refusal to accept delivery, re-shipping charges will apply and will be payable by the customer.
For any issues related to delivery or non-receipt of products, contact us at:
https://naturals.in/contact-us
Please provide the following details to help us resolve the issue:
Currently, Naturals.in does not support international shipping for physical or digital products.
Naturals reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with the revised date.
For questions about this Shipping Policy, please visit: https://naturals.in/contact-us